Shipping policy

Thank you for shopping with ProjectSmilez.

Order Processing

Orders are typically processed within 1–3 business days after payment is received. Orders are not processed or shipped on weekends or holidays.

Shipping Times

Estimated delivery times:* United States: 5–12 business days* Canada: 7–15 business days* International: 10–20 business days. Delivery times are estimates and may vary due to carrier delays, weather conditions, customs processing, or other factors outside our control.

Tracking Information

Once your order has shipped, you will receive a tracking number via email. Tracking information may take 24–48 hours to update.Incorrect

Shipping Information

Please ensure your shipping address is accurate before placing an order. ProjectSmilez is not responsible for orders shipped to incorrectly provided addresses.

Lost or Damaged Packages

If your package arrives damaged or appears lost in transit, please contact us within 7 days of the expected delivery date so we can assist in resolving the issue.

Contact Us

For shipping-related questions,
please contact: Email: Projectsmilez99@gmail.com